Now in its third edition, Strategizing Communication is written for students and practitioners interested in learning about and acquiring tools for dealing with the many and varied challenges organizations face when communicating in today’s hybrid media landscape. Thoroughly rewritten, the new edition includes considerations of the strategic and practical effects of current social and technological developments, such as the advent of generative AI, as well as updated cases and fresh empirical examples. The goal of the book remains the same: to enable readers to deal with the dynamics and contingencies of strategizing communication – to plan for process.
Strategizing Communication
Now in its third edition, Strategizing Communication is written for students and practitioners interested in learning about and acquiring tools for dealing with the many and varied challenges organizations face when communicating in today’s hybrid media landscape. Thoroughly rewritten, the new edition includes considerations of the strategic and practical effects of current social and technological developments, such as the advent of generative AI, as well as updated cases and fresh empirical examples. The goal of the book remains the same: to enable readers to deal with the dynamics and contingencies of strategizing communication – to plan for process.
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Supplerende materialer
Indholdsfortegnelse
Dear reader 13
Keys to reading 15
1. Strategizing communication 17
To have or not to have a strategy 19
Who communicates strategically? 22
What does this mean for strategic communication? 31
The five Ps of strategizing communication 37
Ontologically and epistemologically speaking 49
Key questions 54
Key points 54
Key texts 55
2. Strategy as deliberate decision 57
Logic: strategy is planned, competitive advantage 59
Strategy history, part one 60
Strategy history, part two 63
The big (contemporary) bang: Porter and competitive advantage 65
Market and competition analysis 76
Key questions 83
Key points 83
Key texts 84
Key case: Danish Crown 84
3. Strategic communication as plan 89
Logic: strategic communication is planned communication 91
Understanding communication as transmission 94
Planning communication 108
Key questions 131
Key points 131
Key texts 132
Key case: Dove 132
4. Strategy as emergent action 137
Logic: strategy is what strategists think and do 139
On not being rational 141
Strategy as sense-making 145
Strategy as narratives 150
Strategy as practice 153
Yes, please, both 158
Key questions 162
Key points 162
Key texts 163
Key case: Project Japan 163
5. Strategic communication as process 167
Logic: strategic communication is all about process 169
Understanding communication as collaborative meaning formation 170
The process of process 181
Emergent communication strategies 188
Strategizing communication as the communicative constitution of organization 190
Key questions 197
Key points 198
Key texts 199
Key case: Planet Nusa 199
6. Stakeholder relations 203
Strategizing inside-out and outside-in 205
Identifying and prioritizing stakeholders 207
Organizational culture 217
Branding 224
Key questions 231
Key points 231
Key texts 232
Key case: Just Stop Oil 232
7. Content strategies 237
In the land of communication, content is king 239
Creating persuasive brand stories 240
Transmedia storytelling 254
Cross media content 259
Key questions 273
Key points 273
Key texts 274
Key case: Coca-Cola 274
8. Platform logics 279
Uncanny valley in the platform society 281
The sociomateriality of strategizing communication 283
Platform infrastructures organize the hybrid media landscape 293
Platform mix 307
The platformization of organizations 312
Key questions 315
Key points 316
Key texts 316
Key case: Spotify 317
9. Organizational responsibilities 321
Being responsible in the 21st century 323
Issues management 324
Corporate citizenship 332
Strategizing responsible communication 344
Key questions 349
Key points 349
Key texts 350
Key case: Eurovision Song Contest 350
10. Equipment for strategizing communication 355
A practical plan for process 357
The equipment’s equipment 358
Five ways of analysing and planning communication 359
That’s all Folks 389
Key questions 390
Key points 391
Key texts 391
List of illustrations 393
References 395
Index 429
Pensumeksemplar
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